Should you choose to shop with us, we ask for your understanding of this process and realise that ‘new and sealed’ doesn’t mean ‘straight off the production line’. We store our merchandise in a temperature controlled warehouse and always handle and package them with great care to ensure you receive them in as good condition as possible. We are an online business so our records aren’t getting flicked through and/or tossed around daily. This is normal and part of the process and are generally considered ‘superficial transit wear’.
This does mean that, from time to time, albeit very rarely, some records (particularly the covers) will have slight deficiencies such as small creases, split seams, corner scuffs etc. The manufacturer, the distributor, customs, our warehouse and then out to you. It is really important to keep in mind that, although the records are new and sealed they sometimes have 3 or 4 ports of call before they make it to us and then you. We work with over 15 distributors worldwide and this is exactly how we manage to get such awesome titles at awesome prices and usually ahead of schedule!
All of our products are brand new and sealed direct from the distributors warehouse.
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